Brainerce help & support

How can we help?

Get instant answers from our Docs AI, browse guides and references, or reach our team — we reply within 24 hours.

Documentation

Guides, best practices, and references to help you set up your store and build with the SDK.

Community

Connect with other builders and our team. Share what you're building, swap tips, and get unstuck.

Contact support

Direct help for account, billing, and platform questions. Attach screenshots — we reply within 24 hours.

Frequently asked questions

Can't find an answer? Ask our Docs AI above or email us.

Brainerce is a headless commerce platform — checkout, payments, discounts, inventory, and orders — that powers your storefront through a simple SDK. You build the front end; we handle the commerce engine.

Install the Brainerce SDK and initialize it with your sales channel or store ID. From there you can render products, manage carts, and run checkout. See the integration guide for a step-by-step walkthrough.

Brainerce includes a secure, hosted checkout and connects to payment providers so you can accept cards and local methods. Configure providers in your dashboard under Settings → Payments.

AI features — like the in-dashboard assistant and content tools — consume credits based on your plan. Review usage and top up anytime from Billing. See Pricing for plan limits.

Yes. Connect a supported payment provider and Brainerce handles checkout, order creation, and inventory updates end-to-end — no separate payment integration needed on your storefront.

Start with the Docs AI above for instant answers, browse the Help Center, or use Contact support for account, billing, and platform questions.

Still need a hand?

Send us the details and any screenshots. Our team replies within 24 hours, mainly on weekdays.