API ReferenceEndpointsPublic API (v1)Get one Storefront Bot conversation transcript

Get one Storefront Bot conversation transcript

Returns the full transcript of one conversation.

GET
/v1/storefront-bot/conversations/{id}
AuthorizationBearer <token>

Admin API key (server-to-server). Issue via the dashboard at Settings → API keys. Plain-text key is shown once — store in a secret manager. Format: Authorization: Bearer brainerce_xxxxxxxxx.

In: header

Path Parameters

idstring

Conversation id

curl -X GET "https://api.brainerce.com/api/v1/storefront-bot/conversations/string"
{
  "id": "clx1a2b3c4d5e6f7g8h9",
  "salesChannelId": "clx1a2b3c4d5e6f7g8h9",
  "title": "Sizing question",
  "locale": "en",
  "customerName": "Dana Cohen",
  "customerEmail": "[email protected]",
  "merchantReadAt": "2019-08-24T14:15:22Z",
  "lastActivityAt": "2019-08-24T14:15:22Z",
  "createdAt": "2019-08-24T14:15:22Z",
  "messages": [
    {
      "id": "clx1a2b3c4d5e6f7g8h9",
      "role": "user",
      "content": "Do you have this in size M?",
      "createdAt": "2019-08-24T14:15:22Z"
    }
  ],
  "summarizedHistory": "Customer asked about sizing and chose size M."
}

{
  "statusCode": 401,
  "code": "UNAUTHORIZED",
  "message": "Invalid or expired credential",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/v1/storefront-bot/conversations/{id}"
}

{
  "statusCode": 403,
  "code": "INSUFFICIENT_SCOPE",
  "message": "API key does not have the required scope: products:write",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/v1/storefront-bot/conversations/{id}"
}

{
  "statusCode": 404,
  "code": "RESOURCE_NOT_FOUND",
  "message": "Resource not found",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/v1/storefront-bot/conversations/{id}"
}

{
  "statusCode": 429,
  "code": "RATE_LIMITED",
  "message": "Too many requests",
  "details": {
    "retryAfterSeconds": 12
  },
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/v1/store"
}