Your ordersrun themselves.

From the moment an order comes in until after delivery: statuses in your own words, checkout fields, shipping labels, invoices, edits and returns.

Noa's ShopGrowthSearch orders...N
⟳▥ Columns+ Create order
Order #SummaryStatusItemsShippingTagsTotal
All changes savedPage 1 of 71-20 of 128 orders20

Your business steps,
in your own words.

Add a status with your own name, like "Awaiting pickup", and link it to an existing step. Stock and emails work exactly like that step.

Order settings

Configure how this store handles orders.

✕
Status labels
Custom fields
+ Add status

Ask the customer,
and even charge for it.

Text, checkbox, dropdown, date or image. Define it once, it shows up in your store's checkout, and you can add a surcharge to it. The answer is saved on the order.

Create checkout field
✕
▤Field details
e.g. Gift wrapping, Floor number
Text
Long text
Number
Checkbox
Dropdown
Date
⚙Behavior and pricing
Always ▾
Required
Customer must fill this in to finish
No surcharge ▾Added to the order total
Ctrl + ↵ to saveCancelCreate field

What only your team
needs to know.

Warehouse bin, PO number, who packed it, quality check. Fields you define appear on every order under "Internal fields", next to what the customer filled in at checkout.

⛟ ProcessingPaid
cmv7a2kq
Nov 2, 2026 · 10:14 · Maya Rosen
✕
From checkout
Gift messageHappy birthday! Love, Maya
Gift wrappingYes · $15.00
Delivery dateNov 12, 2026
Internal fieldsTeam only
Warehouse bin
Packed byChoose ▾
Quality check
Save

Label, printer,
on its way.

Connect a carrier and see a price for every option. Buy a label from the order, or have it bought automatically after payment. No carrier? Type a tracking number by hand.

Shipping Home delivery
7781 2290 11
FromNoa's ShopTel Aviv
ToMaya Rosen12 Hanevi'im St, Haifa
ProcessingPaid
cmv7a2kq
Nov 2, 2026 · 10:14
✕
Items2 products
Knit sweaterSW-KNIT-M1 × $164.00
$164.00
Cotton shirtTS-COT-S1 × $119.00
$119.00
Shipping$24.00
Total$322.00
Customer
MMaya Rosen
Shipping address
Maya Rosen
12 Hanevi'im St
Haifa
▣ Shipping label
No label yetBuy label
Close⎙ Print order

The customer paid.
The invoice is already out.

Every payment issues a tax invoice in your account with the payment provider. The number and the link appear on the order, and a refund gets a credit note.

⟳▥ Columns
Order #Payment statusInvoiceTotal
Tax invoice 40021
Noa's Shop · Nov 2, 2026
Knit sweater ×1$164.00
Cotton shirt ×1$119.00
Gift wrapping$15.00
Before tax$252.54
Tax 18%$45.46
Total paid$298.00
Issued automatically for order cmv7a2kq

She already paid.
And wants one more.

Add an item to a paid order. The balance is worked out for you, a payment link goes to the customer, and once they pay the order goes back to "Paid" and the change is logged in its history.

Paid
cmv67wmt
Noa Cohen · 09:12
✕
ItemsEdit
Cotton shirt−1+$119.00 each
$119.00
Knit sweater1 × $164.00
$164.00
Paid$283.00
Total$283.00
History

Returns without
a single email.

The customer asks from their account page in your store. You approve, mark it received, and close it with a refund to the original payment method or an exchange. The item goes back into stock on its own.

Returns2 open

Three orders.
One parcel.

A customer ordered again before you shipped? Select the orders in the list, click "Merge", and see in advance what moves over and what is dropped.

2 to 10 orders of the same customer, channel and currency, before shipping
Paid orders too: the payments move to the merged order
The order you choose keeps its shipping and coupons
The others are cancelled with a "Merged into" link
No email to the customer and no stock movement
Merge orders
Three small boxes next to a large box
#cmv67wmtPaidShirt ×2 · $238.00
#cmv67wn2PendingHat ×1 · $89.00
#cmv67wp8PaidSocks ×1 · $45.00
#cmv67wmtTargetNoa Cohen · 3 orders

Everything else,
already here.

Tags and search

Tag orders and find them by tag.

Filters that remember

Your last filter is waiting next time.

Order history

Every change, payment and shipment, with who and when.

Manual orders

A phone or counter sale, like any other order.

Full or partial refunds

To the original payment method, with restock.

Print order

One page with everything, custom fields included.

Standing orders

Subscriptions and monthly donations on a saved card.

Or just
ask.

Everything you saw also works in a chat with your store's AI Manager, from code through the SDK, and from any AI agent through MCP.

AI Manager
SDKOrders, tags, payment links and returns from your store's code.
MCPClaude, ChatGPT and any AI agent manage orders with ready-made tools.
DashboardHistory, filters that remember, statuses in your own words.

The demos on this page recreate the dashboard. Brainerce does not issue invoices itself: the invoice is issued by the connected payment provider. Payment links are currently available with Stripe.