Request password reset (Public API)
Sends a password reset email when an account exists. The answer is the same whether or not the account exists. Fails with 400 when the store has no domain on a sales channel and FRONTEND_URL is not configured. Supports Idempotency-Key header for safe retries.
AuthorizationBearer <token>
Admin API key (server-to-server). Issue via the dashboard at Settings → API keys. Plain-text key is shown once — store in a secret manager. Format: Authorization: Bearer brainerce_xxxxxxxxx.
In: header
Header Parameters
Idempotency-Key?string
Client-supplied key (a UUID v4 is the recommended form, max 255 characters) that makes this mutation safe to retry.
- Replay window: 24 hours. The first response for a key is cached; a retry inside the window with the same request body returns the original status and body without re-running the handler.
- Reusing a key with a different body returns
409 Conflictwithcode: "IDEMPOTENCY_KEY_REUSED". The request fingerprint (method + path + body hash) is compared against the stored one; a mismatch is refused rather than served the old response. - Keys are scoped to the calling credential and store — two API keys may safely use the same key value.
- Error responses are cached too, so a retry of a request that failed validation returns the same 400 immediately.
- Sending this header on a
GETreturns400withcode: "IDEMPOTENCY_KEY_NOT_SUPPORTED"— GETs are already idempotent. - Support is per-route and this parameter is the authoritative signal: a key sent to a route that does not declare it is accepted and silently ignored.
Length
length <= 255emailstring
Email address to send the password-reset link to. Endpoint always responds 200 (no enumeration); the email is only sent if a matching customer exists.
Format
emailcurl -X POST "https://api.brainerce.com/api/v1/customers/forgot-password" \ -H "Idempotency-Key: string" \ -H "Content-Type: application/json" \ -d '{ "email": "[email protected]" }'{
"message": "If an account exists, a password reset email has been sent"
}{
"statusCode": 400,
"code": "VALIDATION_FAILED",
"message": "name should not be empty, price must be a positive number",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/v1/customers/forgot-password"
}{
"statusCode": 401,
"code": "UNAUTHORIZED",
"message": "Invalid or expired credential",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/v1/products/bulk/{jobId}"
}{
"statusCode": 403,
"code": "INSUFFICIENT_SCOPE",
"message": "API key does not have the required scope: products:write",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/v1/customers/forgot-password"
}{
"statusCode": 429,
"code": "RATE_LIMITED",
"message": "Too many requests",
"details": {
"retryAfterSeconds": 12
},
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/v1/customers/forgot-password"
}