API ReferenceEndpointsCustomersReset password with token (Storefront)

Reset password with token (Storefront)

Sets a new password with the token from the reset email.

POST
/vc/{connectionId}/customers/reset-password
X-Sales-Channel-Origin<token>

For /api/vc/{connectionId}/* routes the connectionId (vc_*) is in the URL path — not a header. Live-mode requests must also send a matching Origin header.

In: header

Path Parameters

connectionIdstring

Sales channel ID (vc_*), the canonical salesChannelId. connectionId is the deprecated name of the same value and is still the literal path segment.

Header Parameters

originstring

Origin of the storefront page making the call, for example https://shop.example.com. Required: a request with no Origin header is refused with 403. On a LIVE channel its host must equal the channel's registered domain (or one of its subdomains) or match an allowed origin. A TEST channel with no domain accepts any origin; once a domain is set it is matched as on LIVE.

X-SDK-Version?string

Version of the calling SDK (the Brainerce SDK sends it automatically). Informational: it is recorded on the channel and never changes the response.

tokenstring

Single-use reset token from the password-reset email. Tokens expire after 15 minutes and are invalidated on use.

newPasswordstring

New password (≥ 8 chars, must match PASSWORD_REGEX: at least one uppercase, lowercase, number, and special char).

Match^(?=.*[a-z])(?=.*[A-Z])(?=.*\d)(?=.*[^a-zA-Z0-9]).{8,}$
Length8 <= length
curl -X POST "https://api.brainerce.com/api/vc/string/customers/reset-password" \  -H "origin: string" \  -H "X-SDK-Version: string" \  -H "Content-Type: application/json" \  -d '{    "token": "a1b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6",    "newPassword": "CorrectHorse-Battery-Staple9"  }'
{
  "message": "If an account exists, a password reset email has been sent"
}

{
  "statusCode": 400,
  "code": "VALIDATION_FAILED",
  "message": "name should not be empty, price must be a positive number",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/vc/{connectionId}/customers/reset-password"
}

{
  "statusCode": 403,
  "code": "INSUFFICIENT_SCOPE",
  "message": "API key does not have the required scope: products:write",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/vc/{connectionId}/customers/reset-password"
}

{
  "statusCode": 404,
  "code": "RESOURCE_NOT_FOUND",
  "message": "Resource not found",
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/vc/{connectionId}/customers/reset-password"
}

{
  "statusCode": 429,
  "code": "RATE_LIMITED",
  "message": "Too many requests",
  "details": {
    "retryAfterSeconds": 12
  },
  "timestamp": "2026-08-23T10:15:00.000Z",
  "path": "/api/vc/{connectionId}/customers/reset-password"
}