BrainerceRequest password reset (Storefront)
Emails a password reset link to the address. The answer is the same whether or not an account exists, so it cannot be used to find customers. The link points at the channel domain, or at the platform front end when the channel has none.
For /api/vc/{connectionId}/* routes the connectionId (vc_*) is in the URL path — not a header. Live-mode requests must also send a matching Origin header.
In: header
Path Parameters
Sales channel ID (vc_*), the canonical salesChannelId. connectionId is the deprecated name of the same value and is still the literal path segment.
Header Parameters
Origin of the storefront page making the call, for example https://shop.example.com. Required: a request with no Origin header is refused with 403. On a LIVE channel its host must equal the channel's registered domain (or one of its subdomains) or match an allowed origin. A TEST channel with no domain accepts any origin; once a domain is set it is matched as on LIVE.
Version of the calling SDK (the Brainerce SDK sends it automatically). Informational: it is recorded on the channel and never changes the response.
Email address to send the password-reset link to. Endpoint always responds 200 (no enumeration); the email is only sent if a matching customer exists.
emailcurl -X POST "https://api.brainerce.com/api/vc/string/customers/forgot-password" \ -H "origin: string" \ -H "X-SDK-Version: string" \ -H "Content-Type: application/json" \ -d '{ "email": "[email protected]" }'{
"message": "If an account exists, a password reset email has been sent"
}{
"statusCode": 400,
"code": "VALIDATION_FAILED",
"message": "name should not be empty, price must be a positive number",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/vc/{connectionId}/customers/forgot-password"
}{
"statusCode": 403,
"code": "INSUFFICIENT_SCOPE",
"message": "API key does not have the required scope: products:write",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/vc/{connectionId}/customers/forgot-password"
}{
"statusCode": 404,
"code": "RESOURCE_NOT_FOUND",
"message": "Resource not found",
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/vc/{connectionId}/customers/forgot-password"
}{
"statusCode": 429,
"code": "RATE_LIMITED",
"message": "Too many requests",
"details": {
"retryAfterSeconds": 12
},
"timestamp": "2026-08-23T10:15:00.000Z",
"path": "/api/vc/{connectionId}/customers/forgot-password"
}