CustomersLoyalty & RewardsEngagement bonuses

Engagement bonuses

One-time point bonuses for actions beyond spending, such as joining the program, writing a review, sharing on social, and creating an account.

Purchases aren't the only behavior worth rewarding. The Engagement & growth section (Customers → Loyalty → Settings) holds one-time bonuses for actions that grow your store.

Every row shows a live one-line summary of its configuration, and each bonus fires once per customer, the built-in guard against farming.

The bonuses

BonusFires when…Good for
Joining the programA customer becomes a loyalty member (enrollment).Making the "Join rewards" button worth clicking.
Writing a reviewA customer submits their first product review.Social proof: reviews sell products.
Sharing on socialA customer reports sharing your store (self-reported via your storefront).Cheap top-of-funnel reach.

Toggle a bonus on, set its point amount, and save. The section header badge shows how many are active at a glance.

The Engagement & growth section in Loyalty Settings, with a row per incentive (joining, review, social share, birthday gift, referral program), each with a live one-line summary of its configuration, a Configure button and a toggle, plus an active-count badge in the header

Two more in Advanced settings

  • Account sign-up bonus gives points for creating a store account (distinct from joining the loyalty program: this one rewards registration itself). A strong nudge to turn guests into account holders.
  • Retroactive credit for linked orders. When a guest registers and their past guest orders are linked to the new account by email, grant normal purchase points for those orders too. Off by default; generous stores turn it on.

Two bigger growth tools

The same section holds the referral program and birthday gifts. Each has its own guide.